Promotion Products Frequently Asked Questions (FAQs)
How can I place an order for custom promotional merchandise?
Once you have received a quote for your items, our customer service can help place your order. You can receive a quote by clicking the SUBMIT REQUEST button at the top of this page. If you have any questions or need assistance with your order, you can contact our customer service team.
How long does it take to receive my custom promotional merchandise?
The delivery time for custom promotional merchandise will vary depending on the product, quantity, and customization options you choose for your order. Our customer service team can provide you with an estimated delivery time for your specific order.
What information do I need to provide for my custom promotional merchandise order?
To place an order for custom promotional merchandise, you will need to receive a quote from our team. They will help you determine the product, quantity, color, and any custom branding or design you want. Our customer service team can assist you with the details and provide you with a quote.
Can I order a sample before I place a bulk order?
It usually depends on the product. Some vendors will allow us to order a random sample. It really depends on rules and availability. Contact our customer service team for more information on ordering samples.
What is the minimum order quantity for custom promotional merchandise?
Minimum order quantities will vary depending on the product. Contact our customer service team for more information on the minimum order quantities for specific products.
How do I submit my custom design or logo for my promotional merchandise order?
Once our customer service team has quoted your order, and you approve the order, we will collect the necessary elements from you. You can submit your custom design or logo by emailing it to our customer service team. Our team will review your design and make sure it is suitable for printing on the product you have selected.
Is there a setup fee for custom promotional merchandise orders?
There may be a setup fee for your order, depending on the product and the complexity of the design. Our customer service team can provide you with a quote that includes any setup fees.